United Kingdom rules for using Spin My Win Casino

By completing registration and using the services, you agree to these terms and conditions, the game rules, any sport or event rules, and any bonus rules published on the site. Please read all applicable terms before you place bets or claim bonuses.

• Eligibility: You must be at least 18 years old and located in Great Britain at the time of play. You may only hold one account, which must be registered in your own name and details. Accounts may be suspended until age and identity checks are complete.
• Changes to terms: We may update these terms to meet legal or regulatory requirements or to improve clarity. Material changes will be posted on site and, where required, notified to you. Continued use of the services after changes take effect means you accept the updated terms.
• Proper use: You must not misuse the site, attempt unauthorised access, use automated tools, collude, interfere with odds or markets, or engage in any fraudulent activity. We may void bets, restrict services, or close accounts in the event of breach.
• Content and IP: Site content, software, data, odds, and brand assets are protected by intellectual property laws. You may not copy, republish, scrape, or commercially exploit content without prior written consent.
• Bonus terms: Promotions and bonuses are subject to specific conditions, such as wagering, expiry, game weighting, maximum bet while wagering, and eligibility. The relevant bonus rules prevail where they differ from these general terms.
• Liability: Nothing in these terms limits liability for fraud, fraudulent misrepresentation, or death or personal injury resulting from negligence. Subject to your statutory rights, and to the extent permitted by law and the UK consumer protection framework, our liability for a dispute relating to a specific bet or product is limited to the amount of the relevant stake or the net amount in your account directly affected by the error.
• Compliance: For users in Great Britain, your play is subject to the Gambling Act 2005 and the Licence Conditions and Codes of Practice, including safer gambling, identity verification, and fair and open terms.

• Eligibility to bet: Only verified customers who meet the legal age requirement and location checks may place a bet. We may request further verification before accepting or settling bets.
• Acceptance of bets: A bet is accepted when a confirmation reference appears and the bet is visible in your account history. Until acceptance, odds and markets may change or be withdrawn. We may refuse all or part of any bet or set stake limits to manage risk and comply with legal duties.
• Stakes and limits: Minimum and maximum stakes are shown on the bet slip or market screen. Certain markets, bonuses, or products may have specific stake caps or maximum payout limits. We may apply daily or event-based limits to protect integrity and safety.
• Settlement and calculation: Bets are settled on the official result as declared by the relevant governing body at the time of settlement. In a dead heat, the stake is split by the number of joint winners and winnings are recalculated accordingly. If an event is postponed, abandoned, or played at a materially different venue or format, settlement follows the sport-specific rules published in the help centre.
• Errors and palpable prices: If a market contains an obvious error in odds, line, or settlement, we will act in a fair and reasonable manner. We may void the affected bet or settle at the correct price as determined by reference to the market at the time the bet was placed.
• Cancellations: Once accepted, a bet cannot be cancelled by you. We may cancel or void a bet if there is an error, regulatory requirement, breach of these terms, or suspicious activity. Where a bet is void, the original stake is returned to your account.
• Restrictions: You must not place bets on any event in which you are directly involved or hold insider information, or where betting is not allowed by law. Some markets may be restricted due to integrity risks or local rules. Cash out, where available, is offered at our discretion and may be unavailable during periods of high volatility or technical interruption.

• Funding your account: You may deposit using permitted methods shown in the cashier, such as UK-issued debit cards, bank transfer, or approved e-wallets. Credit cards are not accepted for gambling transactions in Great Britain. The payment method must be in your own name and match your account details.
• Limits and fees: Minimum and maximum transaction amounts are displayed in the cashier and may vary by method. We do not charge fees for standard deposits or withdrawals, but your bank or provider may. Currency and exchange costs, if any, are your responsibility.
• Processing times: Deposits usually credit instantly once approved by your provider. Withdrawals are processed after mandatory checks and may take 1 to 3 working days to reach you, depending on the method and banking cycles. We may split withdrawals to comply with limits or security controls.
• Verification (KYC/AML): Before any withdrawal, and at any time thereafter, we may require identity, address, payment ownership, and source of funds or source of wealth documentation. Failure to complete checks may result in delayed processing, temporary restrictions, or account closure where required by law.
• Transaction security and restrictions: We may decline, freeze, or reverse transactions to meet legal obligations, manage fraud or chargeback risk, or enforce responsible gambling controls. Multiple payment methods may be limited. We pay withdrawals back to the original funding source where possible.
• Withdrawal reversals: Once you request a withdrawal, it cannot be reversed back into your balance. This supports safer gambling requirements in Great Britain.
• Chargebacks and refunds: Unauthorised use or chargebacks may lead to immediate suspension, recovery of costs, and reporting to relevant authorities. Refund requests are assessed under these terms and applicable consumer law.

We support safer betting by offering practical controls and signposting independent help. You can set limits, monitor your activity, and take breaks that align with your circumstances.

• Account tools: Deposit limits, loss limits, session reminders, product blocks, and time-outs (24 hours to 6 weeks). Activity statements and net position are available in your account to help you read and understand your play.
• Self-exclusion: You can self-exclude on site and through GAMSTOP, the national online self-exclusion scheme for Great Britain. Site self-exclusion typically ranges from six months to five years and cannot be cancelled early.
• Affordability and risk checks: We may apply tailored limits, request affordability evidence, or restrict services where indicators of harm are present.
• Underage play: Betting is not allowed for anyone under 18. We run age verification and will close any account found to be underage, voiding bets where required.
• Help and resources: BeGambleAware.org, GamCare (0808 8020 133), Gordon Moody, and the National Gambling Helpline are available 24/7. Consider device-level blocking software and self-assessment tools if you are unsure about your gambling behaviour.

We are committed to preventing money laundering and terrorist financing in line with the Proceeds of Crime Act 2002, the Money Laundering Regulations 2017, and applicable Gambling Commission requirements.

• Know Your Customer: We verify identity, age, address, and payment ownership at registration and throughout the customer relationship. Enhanced due diligence may apply for higher risk profiles or higher value activity.
• Monitoring: Transactions are monitored using risk-based systems to detect unusual patterns, rapid funding and withdrawal, use of third-party methods, or attempts to disguise source of funds. We also screen against sanctions and politically exposed person lists.
• Source of funds and wealth: We may request bank statements, payslips, tax returns, or other evidence to understand the legitimacy of funds used for betting.
• Suspicious activity: Where activity cannot be reasonably explained, we may freeze funds, restrict the account, stop bets, or end the relationship. We may submit Suspicious Activity Reports to the National Crime Agency and are not permitted to inform you where such reports are made.
• Consequences of breach: Failure to provide requested information or attempting to circumvent controls may result in declined transactions, voided bets, account closure, and retention of funds where permitted by law.

We process personal data under the UK GDPR and the Data Protection Act 2018. The operator named in the site footer acts as the controller for your data in connection with your account and use of the services.

• Data collected: Registration details, identity and age verification data, payment and transaction data, bet history, bonuses usage, device and log data, geolocation checks, cookies, and communications.
• Purposes and legal bases: To provide the services and manage your account (performance of contract), to meet legal duties such as KYC, AML, and responsible gambling (legal obligation), to protect our platform and prevent fraud (legitimate interests), and to send marketing where you consent or where allowed by law. You can update preferences at any time.
• Sharing: We share data with payment providers, KYC and fraud-prevention agencies, analytics and IT vendors, dispute resolution bodies, regulators, and law enforcement where required. We use providers that apply appropriate security standards. International transfers use safeguards such as standard contractual clauses or equivalent.
• Retention: We retain data for as long as needed for the stated purposes and to meet legal retention rules. AML and transactional records are typically kept for at least five years after the end of the relationship.
• Your rights: You may request access, rectification, erasure, restriction, portability, and object to certain processing. You can also complain to the Information Commissioner’s Office if you believe your rights have been infringed.
• Cookies: Our cookie notice explains categories of cookies, including those used for functionality, performance, and security, and how you can manage consent.

We apply technical and organisational measures to protect your data, bets, and payments.

• Encryption and infrastructure: Transport Layer Security protects data in transit. Sensitive information is stored in secure environments and access is limited to authorised personnel under role-based controls.
• Payments: Card handling is performed through providers that follow recognised payment security standards. We do not store full card details in your account.
• Account protection: Strong passwords are required. Two-factor authentication is available for added protection. You should keep credentials confidential, log out after use, and contact support if you suspect unauthorised access.
• Monitoring and incident response: Automated monitoring detects unusual logins, bot behaviour, or suspicious transactions. We maintain backup, logging, and incident response procedures and will cooperate with regulators and law enforcement where required by law.
• Availability: We aim to keep services available but may conduct maintenance or suspend access for security. Records of your bet history and account balance remain accessible when the site is available.