Play Responsibly: Our Commitment to You

Gambling always carries the risk of loss. Staying in control protects your money and wellbeing.

• At Spin My Win Casino you can set deposit, loss, and session limits at any time.
• Use tools such as reality checks, session reminders, and account history to track your play.
• Keep gambling funds separate from bills and savings to protect your budget.
• Treat betting as leisure, not income; outcomes are random and cannot be predicted.
• Never chase losses; take a break and review your limits.
• Only play when you feel calm, focused, and sober.
• Learn how games work, including rules and return to player information.
• Our responsible gambling policy explains the controls, support, and safeguards available.
• You must be 18 or over to gamble in the United Kingdom.

Problem gambling can develop gradually and is often hard to spot. It is a serious condition that needs attention.

• Spending more than you can afford or using money needed for bills.
• Chasing losses or raising stakes to recover money.
• Finding it hard to stop or cut down.
• Gambling affects your mood, sleep, or concentration.
• Hiding gambling from family or friends.
• Borrowing, selling items, or using credit to fund play.
• Neglecting work, study, or relationships.
• Gambling when stressed, low, or under the influence.
• Feeling irritable or restless during breaks or time-outs.
• Thinking about betting most of the day.

You can take structured steps to reduce risk and prevent addiction. Spin My Win Casino provides tools and policies that support control.

• Set deposit, loss, and session limits before playing; lower them if needed.
• Enable reality checks and session reminders to keep track of time.
• Take time-outs of 24 hours to 30 days to reset habits.
• Use self-exclusion or register with GAMSTOP for 6 months to 5 years.
• Do not chase losses; stop for the day when your limit is reached.
• Keep a written budget and separate gambling funds from essentials.
• Turn on gambling blocks from your bank and install blocking software such as Gamban.
• Remove saved payment methods to slow down spending.
• Disable marketing messages in your account preferences.
• Speak to a trusted person or a counsellor early and seek help.

Confidential, free support is available across the United Kingdom. These organisations offer advice, treatment, and practical help.

• GamCare – National Gambling Helpline 0808 8020 133 and live chat (https://www.gamcare.org.uk/)
• GambleAware – Information, self-assessment, and useful tools (https://www.begambleaware.org/)
• GAMSTOP – Free self-exclusion across UK-licensed gambling sites (https://www.gamstop.co.uk/)
• NHS National Gambling Support Network – Free clinical treatment (https://www.nhs.uk/live-well/addiction-support/gambling-addiction/)
• Gamban – Blocking software for devices (https://gamban.com/)
• StepChange Debt Charity – Free debt advice and money support (https://www.stepchange.org/)
• Samaritans – 24/7 emotional support on 116 123 (https://www.samaritans.org/)

If you are worried about your gambling, you can contact support for discreet assistance. The team can help apply limits, time-outs, or account closure at Spin My Win Casino.

• Live chat in your account, 24/7.
• Email: [email protected]
• Web contact form in the Help Centre.
• Secure in-account messages to the responsible gaming team.